Privacy Policy
Locksmith Services USA ("we," "us," or "our") operates locksmithservicesusa123.com (the "Site") and provides locksmith dispatch services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or contacting us, you agree to this Policy.
Business address: 830 3rd St S, Unit 203, Jacksonville Beach, FL 32250, United States.
Contact: LocksmithServicesUSA036@gmail.com · (904) 706-4556
1. Information We Collect
- Contact information you provide: name, phone number, email, service address, and details about the service you request.
- Communications: call, SMS, and email content you send us for dispatch, quoting, and follow-up.
- Site usage: basic technical data (IP, browser, pages viewed) collected via standard server logs and cookies.
2. How We Use Your Information
- To dispatch a locksmith, provide quotes, and complete the service you requested.
- To send service-related updates such as ETA, arrival, invoice, and follow-up.
- To respond to inquiries and provide customer support.
- To comply with legal obligations and prevent fraud or abuse.
3. SMS / Text Messaging Program
By providing your mobile phone number and opting in, you consent to receive SMS text messages from Locksmith Services USA related to your service request (dispatch confirmation, technician ETA, arrival notifications, quotes, invoices, and follow-up).
- Message frequency varies based on your service activity.
- Message and data rates may apply according to your mobile carrier plan.
- Opt out at any time by replying STOP to any message.
- Help: reply HELP or contact us at (904) 706-4556 or LocksmithServicesUSA036@gmail.com.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Information
We do not sell your personal information. We share information only:
- With the dispatched technician assigned to your job, so they can complete the service.
- With service providers who help us operate the business (e.g., hosting, phone/SMS platform, payment processing), under confidentiality obligations.
- When required by law, subpoena, or to protect our rights, property, or safety.
SMS opt-in data and phone numbers collected for text messaging are never shared with third parties or affiliates for marketing purposes.
5. Data Retention
We retain contact and service records for as long as needed to provide service, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.
7. Your Choices
- Opt out of SMS by replying STOP.
- Request access, correction, or deletion of your information by emailing LocksmithServicesUSA036@gmail.com.
- Disable cookies through your browser settings.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
9. Changes to This Policy
We may update this Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
Locksmith Services USA
830 3rd St S, Unit 203, Jacksonville Beach, FL 32250, United States
Phone: (904) 706-4556
Email: LocksmithServicesUSA036@gmail.com